Refund policy
Last updated: October 2026
Try Rassio Forge on your own files first with the free trial. If you buy and it is not right for your shop, you are covered.
30-day money-back guarantee
Every first purchase (monthly, yearly or lifetime) can be refunded in full within 30 days. Email us from the address you bought with; no questions, no forms.
Subscriptions
Cancel any time from your account. You keep access until the end of the period you paid for and are never charged again. Renewals after the first 30 days are not refunded, but you can cancel before the next one.
What happens to the licence
When a refund is issued the licence key is deactivated and the app returns to trial mode on that computer. Your exported files stay yours.
How to ask
Write to support@rassio.com with your order email. Refunds go back to the original payment method through Stripe, usually within 5–10 business days.